Cisco Cisco Agent Desktop 8.0 Installationsanleitung
CAD 7.0 Feature Levels
31-Mar-06
7
Supervisor work flows—tree control
node actions only
node actions only
●
●
Supervisor work flows—all actions
●
Skill statistics
●
●
●
Real-time displays (text)
●
●
●
Real-time displays (charts)
●
Cisco Desktop Administrator
Configure CAD interface
●
●
Configure work flows
●
●
Configure embedded browser
●
Agent work flow HTTP Post/Get
action
action
●
Table 1.
Standard
Enhanced
Premium