Cisco Cisco Agent Desktop 8.0 Installationsanleitung

Installing CAD 8.5 Using Flat Files (Basic Installation)

March 31, 2014

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7. Modify the registry on the peripheral gateway (PG) computer. Refer to 

 for detailed steps.

8. Configure Client MSI Files. Refer to 

 for more information.

9. Install Desktop Administrator on the administrator desktop(s). Refer to 

 for more information on this 

step and step 10.

10. Install the other client desktop applications.

a. Install Agent Desktop on the agent desktops.

b. Install Supervisor Desktop on the supervisor desktops.

c. Configure the Java Runtime Error (JRE) browser plug-in on the CAD-BE 

agent desktops.

Installing CAD Base Services

The CAD base services are installed using the InstallShield Wizard.

1. Launch the setup.exe file from the product CD to start the installation process 

(

).

Figure 2. 

Desktop Services - InstallShield Wizard Welcome window