Cisco Cisco Agent Desktop 8.0 Installationsanleitung

CAD Configuration Setup Utility

March 31, 2014

ICM Admin Workstation Database

Figure 13.

ICM Admin Workstation Database

The ICM Admin Workstation database locations are autofilled based on what you
entered in the ICM Admin Workstation Distributor node.

Select NT authentication, and then enter the instance name and a user
login ID/password. These fields are case sensitive.

NOTE: It is strongly recommended that you select NT authentication.
SQL authentication appears for troubleshooting purposes only.

This is the user account you created during your preinstallation preparation. See

for more information.

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The user must have read privileges for the ICM Admin Workstation database.