Cisco Cisco Agent Desktop 8.0 Betriebsanweisung
Synchronizing Directory Services
June 2007
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Synchronizing Directory Services
The Directory Services database should by synchronized with the master ICM agent
database. You can synchronize the agent database between the ICM software and
Directory Services with the Synchronize Directory Services command.
database. You can synchronize the agent database between the ICM software and
Directory Services with the Synchronize Directory Services command.
By default, the database is synchronized once every 10 minutes. You can change the
synchronization interval by changing a setting in the DirAccessSynSvr.cfg file (refer to
Cisco CAD Service Information, Chapter 3), or you can synchronize the databases
manually.
synchronization interval by changing a setting in the DirAccessSynSvr.cfg file (refer to
Cisco CAD Service Information, Chapter 3), or you can synchronize the databases
manually.
To synchronize the databases manually:
1. In the left pane, select the logical contact center node.
2. Choose Setup > Synchronize Directory Services.
When the synchronization is complete, the system displays a confirmation
message (see
message (see
Figure 19.
Directory Services synchronization confirmation.