Cisco Cisco Agent Desktop 9.0 Betriebsanweisung

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Configuring the Cisco Unified Presence Cluster
January 16, 2013
191
Configuring the Cisco Unified Presence 
Cluster
The first task in integrating CAD with a Unified Presence cluster is configuring the 
cluster by specifying the connection information.
NOTE:  It is assumed that all of the agents are managed in one 
Unified Presence cluster.
To configure the Unified Presence cluster:
1. Choose Cisco Unified Presence Settings > Cisco Unified Presence Cluster 
Settings. The Cisco Unified Presence Cluster Settings page appears 
(
2. Complete the fields as described below.
Figure 110.  Cisco Unified Presence Cluster Settings
Field
Description
Enable Cisco 
Unified Presence
Integration
Status of communication between supervisors and 
agents and non-agents.
Version
Version of Cisco Unified Presence.
Publisher
Host/IP Address
Hostname or IP address of Unified Presence server 
(the publisher if you have a Unified Presence cluster).