Cisco Cisco Agent Desktop 9.0 ユーザーガイド

Configuring the Cisco Unified Presence Cluster

January 16, 2013

191

Configuring the Cisco Unified Presence 
Cluster

The first task in integrating CAD with a Unified Presence cluster is configuring the 
cluster by specifying the connection information.

NOTE:  It is assumed that all of the agents are managed in one 
Unified Presence cluster.

1. Choose Cisco Unified Presence Settings > Cisco Unified Presence Cluster 

Settings. The Cisco Unified Presence Cluster Settings page appears 
(

2. Complete the fields as described below.

Figure 110.  Cisco Unified Presence Cluster Settings

Field

Description

Enable Cisco 



Unified Presence



Integration

Status of communication between supervisors and 
agents and non-agents.

Version

Version of Cisco Unified Presence.

Publisher



Host/IP Address

Hostname or IP address of Unified Presence server 
(the publisher if you have a Unified Presence cluster).