Cisco Cisco Agent Desktop 8.0 Betriebsanweisung
Configuring External Contacts
November 19, 2013
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Configuring External Contacts
If you have an external environment with subject matter experts who do not use Cisco
Unified Personal Communicator but who do use Microsoft Office Communicator
(MOC), you can use the External Contacts feature to provide access to those additional
users.
Unified Personal Communicator but who do use Microsoft Office Communicator
(MOC), you can use the External Contacts feature to provide access to those additional
users.
Use the External Contacts node to complete the following tasks.
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Adding External Contacts
To add an external contact:
1. Choose Cisco Unified Presence Settings > External Contacts. The External
Contacts page appears (
Figure 99.
External Contacts page