Cisco Cisco Agent Desktop 8.0 Betriebsanweisung
Contents
Enabling Mobile Agent Monitoring 163
Enabling Desktop Monitoring 164
Configuring a Default Monitor Service 165
Assigning Phone Devices to a Specific VoIP Monitor Service 166
Removing a VoIP Monitor or Recording & Playback Service from Directory
Enabling Desktop Monitoring 164
Configuring a Default Monitor Service 165
Assigning Phone Devices to a Specific VoIP Monitor Service 166
Removing a VoIP Monitor or Recording & Playback Service from Directory
Enabling Supervisors to Log In Using Agent Desktop Password 178
Viewing a Supervisor’s Properties 179
Resetting a Supervisor’s Password 180
Viewing a Supervisor’s Properties 179
Resetting a Supervisor’s Password 180
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