Cisco Cisco Agent Desktop 8.0 Fehlerbehebungsanleitung
Unable to Log in to Cisco Agent Desktop −
Licensing Error
Licensing Error
Document ID: 46882
Contents
Introduction
Prerequisites
Requirements
Components Used
Conventions
Background Information
Licensing error has occurred − please try again in 5 minutes
Problem
Solution 1
Solution 2
Desktop Administrator error: Please license the product before configuring the system.
Problem
Solution
Unable to View License File
Problem
Solution
License and resource manager may be down
Problem
Prerequisites
Requirements
Components Used
Conventions
Background Information
Licensing error has occurred − please try again in 5 minutes
Problem
Solution 1
Solution 2
Desktop Administrator error: Please license the product before configuring the system.
Problem
Solution
Unable to View License File
Problem
Solution
License and resource manager may be down
Problem
Solution 1: Recover the Directory Services Database (Method 1)
Solution 2: Recover the Directory Services Database (Method 2)
Related Information
Solution 2: Recover the Directory Services Database (Method 2)
Related Information
Introduction
This document describes reasons why the agent fails to log in to the Cisco Agent Desktop in a Cisco IP
Contact Center (IPCC) environment.
Contact Center (IPCC) environment.
Prerequisites
Requirements
Cisco recommends that you have knowledge of these topics:
Cisco CallManager
•
Cisco Customer Response Solutions (CRS)
•
Cisco Agent Desktop
•
Components Used
The information in this document is based on these software and hardware versions: