Cisco Cisco Agent Desktop 8.0 Betriebsanweisung

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Service Autorecovery
November 2006
57
Service Autorecovery
The service autorecovery feature allows Supervisor Desktop to automatically recover 
its connection to the Cisco services in the event of a service restart or a network 
outage.
When Supervisor Desktop detects that it is unable to communicate with a service 
(generally within three minutes of the service failure), the status bar displays “Partial 
Service” or “No Service” to indicate some or all of the services have failed.
When Supervisor Desktop detects that the service is again available (usually within 
one minute of service recovery), the status bar displays “In Service” to indicate that 
the services have recovered.
To learn more about what is affected by the service failure, double-click the status 
message on the status bar. Supervisor Desktop displays a popup box (see 
that lists features and indicates if that feature is available or not due to the service 
outage. 
Figure 23.
Service Status popup window