Cisco Cisco Agent Desktop 8.0 Betriebsanweisung
Cisco Supervisor Desktop User Guide
68
March 25, 2013
If a recording is tagged for the 30-day extended lifetime, it will not be deleted until that
30-day period expires. If you delete it manually before the 30-day period expires, it is
deleted during the next folder cleanup—cleanups run daily at midnight.
30-day period expires. If you delete it manually before the 30-day period expires, it is
deleted during the next folder cleanup—cleanups run daily at midnight.
The Supervisor Record Viewer (
) displays the information as listed in
Figure 38.
Supervisor Record Viewer
Figure 39.
Supervisor Record Viewer toolbar
Table 22.
Supervisor Record Viewer fields
Column Name
Description
Agent
The agent whose call is recorded.
Play
Play & Save
Stop
Set Extended Lifetime
Set Normal Lifetime
Delete
Volume Control
Pause