Cisco Cisco Agent Desktop 8.0 Betriebsanweisung
Using Chat
March 25, 2013
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2. To chat with one person, double-click that person’s name. To chat with several
people, select their names and choose Actions > Chat. A Chat window opens
and a session begins with the people you selected (
and a session begins with the people you selected (
3. Type your message in the text entry field.
4. If you want your message to be noticed immediately by popping on the
recipient’s screen, select the High priority check box.
Figure 22.
Chat Session window
Chat history pane
Text entry field