Cisco Cisco Agent Desktop 9.0

The following issues have been resolved in CAD 7.1(2).

You can view more information and track individual CAD defects using the Cisco Bug Toolkit located 
at: 

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3

Unexpected callconnectionclear event in conference call.

3

Conference event shows duplicate phone number.

2

Japanese IPPA screens are garbled in SIP phones.

3

Japanese email action sends mail in Shift JIS.

3

In multi-byte languages, some strings are garbled when running an MUI.

3

Multiple supervisors can not monitor a single CAD-BE mobile agent.

3

CAD-BE agents in work states never get logged out if they close browser.

3

Reason code strings do not appear when viewing agent state logs in CSD.

3

Voice contact workflow rules are disabled after restoring backup data.

3

Restore from backup does not restore extended life recordings.

3

Restore from backup does not restore supervisor report preferences.

3

Occasionally unable to enter text in CAD-BE dialogs on Linux.

3

The CAD-BE login dialog does not appear in the task bar.

3

Restore from backup allows you to restore a backup from a different system.

3

Some multi-byte language input does not work in Desktop Administrator.

3

CAD-BE main window displays error after login.

3

Restore from backup does not restore new enterprise data fields.

3

Restore from backup does not restore new enterprise layouts.

3

In some situations RASCAL Database replication does not work.

3

Task Button/Alt key issue

3

Incorrect value listed for ANI on Agent Desktop

3

Incorrect value of Customer Number in Callback Screen on Agt. Desktop

3

CAD does not show on the task bar after starting.

3

Slider bar in CAD for media termination volume does not work

6

CAD 4.6 Hotfix 1 does not indicate end of install or reboot required

3

Incorrect name for backup tool in Cisco CAD Installation Guide 7.0(0)