Cisco Cisco Agent Desktop 8.0 Fehlerbehebungsanleitung

Introduction
 Prerequisites
      Requirements
      Components Used
      Conventions
 HTTP 404 Error
      Solution
 Error: Name Logged into Another Extension
      Solution
 Error: AXL Server not found
      Solution 1
      Solution 2
 Error: Cannot connect to the IP Phone Agent service
      Solution
 IPPA Login Takes Longer Time
      Solution
 UCCX 8.5 Unable to login to IP phone agent service
      Problem
      Solution
 UCCX 8.x IP Phone Agent Login Issue
      Problem
      Solution
 Related Information

This document provides information on how to troubleshoot the issue of an agent failing to login to the Cisco
IP Phone Agent in a Cisco Unified Contact Center (IPCC) Express environment.

Also, refer to these documents for more information:

UCCX: Failure to Login to the Agent Desktop

• 

UCCX 8.0 Login Error: The number of configured extensions for agent devices exceed maximum
allowed

• 

Cisco recommends that you have knowledge of these topics:

Cisco Unified Contact Center Express

• 

Cisco IP Phone Agent

•