Cisco Cisco Agent Desktop 8.0 Fehlerbehebungsanleitung
Use CRS Clients with Microsoft Windows XP SP2
Document ID: 63565
Contents
Introduction
Prerequisites
Requirements
Components Used
Conventions
Upgrade a PC Which Already Runs Cisco CRS Client to Windows XP SP2
Cisco Agent Desktop and Cisco Supervisor Desktop
Cisco Agent Desktop with Media Termination
Cisco Desktop Administrator
Install a Cisco Desktop Client on a PC Which Already Runs Windows XP SP2
Unblock Applications
Related Information
Prerequisites
Requirements
Components Used
Conventions
Upgrade a PC Which Already Runs Cisco CRS Client to Windows XP SP2
Cisco Agent Desktop and Cisco Supervisor Desktop
Cisco Agent Desktop with Media Termination
Cisco Desktop Administrator
Install a Cisco Desktop Client on a PC Which Already Runs Windows XP SP2
Unblock Applications
Related Information
Introduction
This document describes the steps that allow Cisco Customer Response Solution (CRS) versions 3.0, 3.1, 3.5,
and 4.0 client applications to function on a PC that runs Microsoft Windows XP Service Pack (SP) 2 and on
which the Windows Firewall operates:
and 4.0 client applications to function on a PC that runs Microsoft Windows XP Service Pack (SP) 2 and on
which the Windows Firewall operates:
Cisco Agent Desktop
•
Cisco Agent Desktop with Media Termination
•
Cisco Supervisor Desktop
•
Cisco Desktop Administrator
•
Note: The steps in this document are not required for the Cisco CRS Editor or for the Cisco CRS Historial
Reporting client.
Reporting client.
This document discusses these topics:
Upgrade a PC Which Already Runs Cisco CRS Client to Windows XP SP2
•
Install a Cisco Desktop Client on a PC Which Already Runs Windows XP SP2
•
Unblock Applications
•
Prerequisites
Requirements
There are no specific requirements for this document.
Components Used
This document is not restricted to specific software and hardware versions.