Cisco Cisco Prime Collaboration Assurance 11.5 Weißbuch
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Cisco Prime Collaboration 11.0 Assurance also supports multicustomer environments for use by managed
services providers (MSPs). There is a specific Open Virtualization Archive (OVA) for the MSP version. The
MSP version when installed does not include Analytics.
Cisco Prime Collaboration Assurance monitors and evaluates the current status of both the IP communications
infrastructure and the underlying transport infrastructure in the network. It uses Simple Network Management
Protocol (SNMP) and HTTP to remotely poll data from different devices in your IP communications
deployment. Since Cisco Prime Collaboration Assurance does not deploy any agent software on the devices
being monitored, it is nondisruptive to your system operations.
In addition, Cisco Prime Collaboration Assurance does the following:
●
Presents the current operational status of your IP communications deployment and provides
visualization using service-level views of the network.
●
Provides quick, at-a-glance real-time status of all the faults in the unified communications network.
●
Increases productivity of the network managers and helps enable faster trouble identification and
isolation by providing contextual diagnostic tools to facilitate troubleshooting. This is done through:
◦
Diagnostic tests, performance, and connectivity details about different elements of the converged IP
communications infrastructure.
◦
Use of synthetic tests that replicate end-user activity and verify gateway availability as well as other
configuration aspects of the Cisco Unified Communications infrastructure. Tests may be run on
synthetic phones or real IP phones (both Session Initiation Protocol [SIP]
–based and Skinny Client
Control Protocol [SCCP]
–based phones) deployed in the network.
◦
IP service-level agreement (SLA)
–based diagnostic tests that can measure the performance of WAN
links and measure node-to-node network quality.
◦
Information provided in notification messages that contain context-sensitive links to more detailed
information about service outages.
◦
Use of context-sensitive links to other Cisco Prime tools and Cisco tools for managing IP
communications implementations.
●
Discovers and reports on the status of different video-enabled IP endpoints (for both SIP- and SCCP-
based phones) in the Cisco Unified Communications system and provides additional contextual
information to facilitate the location and identification of the IP phones. Cisco Prime Collaboration
Assurance can also track the status of these endpoints.
●
Provides a very powerful set of dynamic phone-testing capabilities that facilitate the use of IP phones
(both SIP- and SCCP-based phones) in the Cisco Unified Communications system as test probes to run
dial-plan tests, acceptance tests, phone-feature tests, and so on. Such phone-testing capabilities may
be used to rapidly troubleshoot issues related to connectivity (signaling/media stream) and voice quality
as well as call processing and dial-plan management issues.
●
Provides visibility into key performance metrics of different Cisco Unified Communications elements,
such as resource usage (CPU, memory, media termination point [MTP] resources, transcoder
resources), call statistics (active calls), trunk statistics (trunk usage, port usage, gateway statistics), and
so on, that aid in different tasks such as troubleshooting and capacity planning.