Cisco Cisco Agent Desktop 8.0 Installationsanleitung

After all IP agent phones are added to the Cisco Unified CallManager, you must 
perform the following tasks in Cisco Unified CallManager Administration:

1. Create an IP phone service.

2. Assign the IP phone service to each IP agent phone.

3. Create an application user named “telecaster” and assign to it all the IP agent 

phones.

4. Change the default URL Authentication parameter.

These procedures can be done before or after CAD has been installed on your 
system.

From the Cisco Unified CallManager Administration web-based application, follow 
these steps to create a new IP phone service.

1. From the menu at the top of the page, click Device > Device Settings > 

Phone Services.

2. On the Find and List IP Phone Services page, click Add New.

3. On the Cisco IP Phone Services Configuration page, enter the following 

information:

Service Name. Enter the name of the service as it will display on the menu of 
available services in the Cisco IP Phone User Options application. Enter up 
to 32 characters for the service name.

. Enter the name of the service to display if the 

phone cannot display Unicode.

Service Description. Optional. Enter a description of the content that the 
service provides.

Service URL. Enter the URL of the server where the Cisco IP Phone 
Services application is located. For example:

http://192.168.252.44:8088/ipphone/jsp/sciphonexml/IPAgentInitial.jsp

where:

■

192.168.252.44 is the IP address of the machine where the BIPPA 
service is installed