Canon PIXMA Pro9000 Benutzerhandbuch

Troubleshooting

Error Regarding the 
Width of Paper

The Page Size 
setting does not 
match the size of 
the paper loaded in 
the printer

Press the RESUME/CANCEL button on the printer to clear the error. Then check 
the Page Size setting in the Page Setup tab (Windows) or the Page Setup dialog 
box (Macintosh) in the printer driver and load paper that is the same size as the 
setting and try printing again.
If this message appears even when the paper loaded in the printer is the same 
as the setting, set the printer driver not to detect the width of the paper.
The settings here are also applied under Direct Printing from a digital camera.

Select the Detect paper width check box again once printing is 
complete, and then click Send.

1. Open the printer properties dialog box.
2. Click the Maintenance tab and then Custom Settings.

In Windows XP and Windows 2000
When not logged on as a computer administrator or 
Administrators, you cannot open the Custom Settings dialog 
box.
For further information on how to log on as an administrator, 
refer to your Windows documentation.

3. Clear the Detect paper width check box, and then click Send.

Click OK when the confirmation message appears. 

1. Open the Canon IJ Printer Utility.
2. Select Custom Settings from the pop-up menu.
3. Clear the Detect paper width check box, and then click Send.

Click OK when the confirmation message appears.

Other than Letter-
sized paper is 
loaded when 
printing the nozzle 
check pattern or the 
print head 
alignment patterns

If other than Letter-sized paper is loaded, you cannot print these patterns. Press 
the RESUME/CANCEL button on the printer to clear the error, and load Letter-
sized plain paper in the Auto Sheet Feeder. Then try performing again.

“Error No.: 92”

A paper size that 
cannot feed from 
the Auto Sheet 
Feeder is selected 
in the printer driver

Click Delete Job in the dialog box that is displayed. Select Quality & Media from 
the pop-up menu in the Print dialog box and select Front Tray from Paper 
Source. Then load the paper in the Front Tray and try printing again.

“Error No.: 93”

A paper size that 
cannot feed from 
the Front Tray is 
selected in the 
printer driver

Click Delete Job in the dialog box that is displayed. Select Quality & Media from 
the pop-up menu in the Print dialog box and select Auto Sheet Feeder from 
Paper Source. Then load the paper in the Auto Sheet Feeder and try printing 
again.

“Error No.: 300” 

Printer is not ready

Ensure that the POWER lamp lights green.
If the POWER lamp is off, turn the printer on.
The POWER lamp will flash green when the printer is initializing. Wait until the 
POWER lamp stops flashing.
When the ALARM lamp is flashing orange, an error may have occurred in the 
printer. For details on how to resolve the error, refer to 

Printer is not 
properly connected

Ensure that the printer is securely connected to the computer.

z If using a switching hub or other device, disconnect the printer 

and reconnect it directly to the computer and try printing again.
If successful, the problem may have been with the device.

z There could also be a problem with the cable(s). Replace the 

cable(s) and try printing again.