Avaya 03-300430 User Manual

Notes:

a. Error Type 1: This error only applies to an ESS. 

When an ESS server becomes the master of an IPSI Port Network this error is generated 
and logged. 

The following steps may be followed to investigate and attempt to retire the alarm:

1. Avaya Fault and Performance Management can be used to obtain a network view of the 

Enterprise Survivable Server configuration. Note any network fragmentation or media 
server outages (Main or ESS).

2. Use the SAT command status ess port-network to identify which ESS Cluster IDs 

each Port Network (IPSI) is connected to. This command may be executed at either a 
Main or ESS. With a fragmented network it may be necessary to execute this command 
at each media server in the system configuration to acquire a complete view of IPSI 
connectivity.

3. Using either Avaya Fault and Performance Management or SAT sessions to each media 

server determine the extent of any server or network outages.

4. Resolve media server outages. If possible bring the Main media server(s) back online 

first. 

Note:

Bringing a Main media server back online will not cause Port Networks to 
immediately switch back to it. Restoring Port Network control to a Main server in 
a stable network requires proactive interaction. See step 

 below.

5. Resolve network fragmentation and outage issues per local practice.

6. Use either Avaya Fault and Performance Management or the System Access Terminal 

(SAT) commands status ess port-network and status ess clusters to verify 

that all media servers and network resources are operational. 

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