Avaya 03-300430 User Manual

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Communication Manager Maintenance-Object Repair Procedures
1174 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
 FAIL
Hardware 
audit 
failed.
1. Use list configuration carrier to get the board type and 
location. If the board is TN744, then do steps 2–4; if it is TN2182/
TN2312AP, do steps 5–12.
2. Execute three commands: busyout board locationreset 
board location, and release board location. Reset is 
required to reload RAM associated with the TN744’s DSPs. This will 
take all eight tone detector ports out of service for a few seconds. 
Only four of the eight would be out of service due to the alarm. (There 
are four tone detectors on each of the two DSPs.) Other than the 
unlikely potential of running out of tone detector resources in the 
switch, there is no other effect when the board is reset.
3. Test the board (test board location long).
4. If the test passes, terminate the repair process. If the test fails, 
replace the board. Follow the procedures in TONE-BD.
5. Check to see if the board is duplicated (list cabinet and status 
port-network on the affected PN.)
6. If the board is not duplicated, use test tone location long to 
resolve the error. The long test resets the board and is required to 
reload on-board RAM associated with the TN2182’s/TN2312AP’s 
DSPs. The effect is that tone detectors are taken out of service 
momentarily and tones are removed from the TDM bus for about 10 
seconds. This means no dial pulses or touch tones during this 
interval, which probably will not affect calls in progress, but could 
cause a call origination to abort or cause a user to not get dial tone 
when going off hook.
7. If every test passes and the alarm does not resolve, retest (test 
tone location long clear).
8. If the test passes, terminate the repair process. If it fails, replace the 
circuit pack at the customer’s convenience. Follow the procedures in 
TONE-BD.
9. If the board is duplicated, switch to the standby side (set tone/set 
ipserver-interface).
Table 404: Test #43 Tone Detector Audit/Update Test  (continued)
Error 
Code
Test 
Result
Description / Recommendation
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