Avaya 03-300430 User Manual

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Communication Manager Maintenance-Object Repair Procedures
1654 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
MIS (Management Information System)
S8700 | 8710
 / 
S8500
Use the Management Information System (MIS)/Call Management System (CMS) to monitor 
MIS busyouts during administration of MIS translations. There are no hardware failures 
associated with this MO.
The MIS/CMS is an adjunct processor that collects Automatic Call Distribution (ACD) data sent 
from the switch. In order to change MIS translations, enter busyout mis at the G3-MT. When 
the MIS is busied out, the switch stops sending ACD data to the MIS, and a Warning alarm is 
raised.
When the busyout mis is complete, enter release mis at the terminal. This clears the 
Warning alarm and allows the switch to send ACD data to the MIS.
Error Log Entries and Test to Clear Values
Notes:
a. Error Type 0: run the short test sequence first. If every test passes, run the long test 
sequence. Refer to each test’s description, and follow its procedures.
b. Error Type 18: with busyout mis, no data is sent to the MIS/CMS regardless of the link 
state. To allow data to be sent to MIS/CMS, use release mis at the terminal.
MO Name in 
Alarm Log
Alarm
Level
Initial SAT Command to Run
Full Name of MO
MIS
WRN
release mis
Management Information System
Table 612: Management Information System Error Log Entries
Error
Type
Aux
Data
Associated 
Test
Alarm
Level
On/Off
Board
Test to Clear Value
0 (
0
Any
Any
Any
release mis
18 (
)
0
busyout mis
WRN
ON
release mis