Avaya 03-300430 User Manual

1. Determine the status of the PMS Link.

Enter status pms-link, and make sure that the PMS Link is not busied out for 

maintenance. If the link is “down,” then continue with the next step.

2. Where does the PMS Link connect?

Enter display system-parameters hospitality, and find out the destinations of the 

PMS Link.

3. Determine the status of the data extension.

Enter status data extension, and verify whether the data extension is in the 

in-service/idle state. If the data extension is not available, then look for the extension 
number in Alt Name field of Hardware Error Log. See 

on page 2539 for resolutions.

4. Is the external PMS device available?

Make sure that the PMS device is ON-LINE and ready for service. Check the physical 
connectivity between Data Module and the PMS device.

5. If the problem is not found in the above steps, check the C-LAN board for any problems. For 

a description about the C-LAN board and its connectivity, refer to Downloading License and 
Authentication files from RFA in Maintenance Procedures (03-300192).

When restoring the PMS link, it is necessary to execute maintenance test on different objects 
that comprise the PMS link. It is recommended that you busyout the PMS link before trying to 
restore the link. When the PMS Link is busied out, every PMS Link maintenance action is 
deactivated, and interference with tests of other MOs is prevented.

0 (

0

Any

Any

Any

18 (

)

0

WRN

OFF

257 (

Any

Link Retry test 

(#215)

MIN

WRN

1

OFF

513 (

)

Any

None

769 (

)

Any

None

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