Avaya 03-300430 User Manual

The PLAT-ALM is a virtual MO used by Communication Manager to keep track of its media 
server and G700/G350 media gateway alarms. A MAJOR, MINOR, or WARNING alarm can be 
logged against this MO to indicate the presence of one or multiple:

●

S8700, S8500, and S8300 media server alarms

●

G700 media gateway alarms

Note:

The MO initials “CMG” can be seen in some G700 traps.

A technician who is using the SAT and finds an alarm against the PLAT-ALM MO should:

1. Access the server’s Linux command line, by entering the SAT command go shell.
2. Log into the media server’s Linux shell.
3. View the media server’s current list of alarms, by executing almdisplay -v. (See 

on page 33.

Note:

If the almdisplay command returns a failure message, such as:

enter man almdisplay for command-related information.

4. Troubleshoot and clear the problems, by following the procedures for the MO listed under 

either:

-

on page 32.

-

An alternative procedure for an alarm against the PLAT-ALM MO requires the technician to:

1. Log into the media server’s Web interface.
2. View the media server’s current list of alarms, by clicking on the Display Alarms option.
3. Troubleshoot and clear the problems, by following the procedures for the appropriate MOs 

listed in the display.

Note:

After repairing the media server or media gateway, use the Linux command 
almclear to manually clear every media server or media gateway alarm. This 

action will also clear any alarms associated with the PLAT-ALM MO. (See 

This MO provides no on-demand tests for system technicians.