Avaya 03-300430 User Manual

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Communication Manager Maintenance-Object Repair Procedures
1964 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
FAIL
FAIL
1. Enter list configuration power-supply cab and check if any 
power supplies are detected.
2. Enter list configuration all and verify that the carrier locations 
for the power supplies appear correct. If not, verify that the paddle 
boards are inserted in the correct position for the carrier location.
3. Use the following Serial Bus repair procedures: 
Start of repair procedures
Procedure 1: - This procedure removes and reinserts port circuit packs 
(those in the purple slots) one or more at a time. Use this procedure for 
each port circuit pack in the port network until the problem is resolved or 
until all circuit packs in the port network have been tried.
1. If the Serial Bus problem is present when the circuit pack is inserted, 
but is resolved when the circuit pack is removed, either the circuit pack 
or the backplane pins in that slot are causing the problem. 
2. If the backplane pins are intact, replace the circuit pack. 
If some of the tests fail regardless of whether the circuit pack is inserted or 
removed, and the backplane pins are intact, the circuit pack is not the cause 
of the problem. In a multiple failure situation, the circuit pack could be one 
cause of the Serial Bus problem. However, other simultaneous failures 
might also be responsible for Serial Bus faults. Consider removing all circuit 
packs in the carrier and replacing them one at a time. However, if large 
service disruptions are to be avoided, work with one circuit pack at a time. 
This option is slower, but it disrupts only the users of a single circuit pack.
3. Remove one or several circuit packs as appropriate. Any circuit packs 
that have been recently inserted should be checked first. If you decide 
to remove multiple circuit packs, consider working with an entire carrier 
at a time to more quickly and reliably determine which circuit packs are 
not the source of trouble. Do not remove the A carrier TN2312BP IPSI 
as it is the link back to the server.
Table 720: Test 1531 Serial bus status  (continued)
Error
code
Test
result
Description and recommendation
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