Avaya 03-300430 User Manual

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Communication Manager Maintenance-Object Repair Procedures
2490 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
q. Error Type 3586 and 3999: switch removed hyperactive circuit pack that reported threshold 
number of errors. One or more of the following symptoms can be present:
Circuit pack port tests return NO BOARD.
List configuration command shows circuit pack and ports are installed properly.
1. Enter busyout board location and release board location to reset the circuit 
pack.
2. Allow 30 minutes for condition to clear itself.
3. To re-establish circuit pack into service manually, enter busyout board location
reset board location, and release board location.
4. If error recurs within 15 minutes, replace the circuit pack.
5. If the same error occurs on a different circuit pack, follow normal escalation procedures.
r. Error Type 3840: circuit pack received bad control channel message from switch.
Aux Data:
If Error Type 3999:
And traffic 
volume is:
Then:
Does not accompany Error 
Type 3586
Heavy
Circuit pack is in service, but sent at least half 
hyperactive threshold. With heavy traffic, this is 
normal.
Does not accompany Error 
Type 3586
Light
Circuit pack is in service, but sent at least half 
hyperactive threshold. With light traffic, this error 
indicates a problem with the circuit pack, its 
links, or the equipment attached to the links.
Accompanies Error Type 
3586,
Either Light 
or Heavy
Switch removed hyperactive circuit pack.
4096
Bad major heading
4097
Bad port number
4098
Bad data
4099
Bad sub-qualifier
4100
State inconsistency
4101
Bad logical link
4102
Bad application identifier