Avaya 03-300430 User Manual

8

MIN

“Both servers thought they were active”

1. To verify this condition, either from the:

- Web interface’s Server section, select View Summary Status

- Linux command line, enter server

2. To distinguish the cause, examine the trace logs for Interarbiter 

messages with timestamps shortly before to shortly after the loss of 
heartbeat, either from the:

- Web interface, by:

a. Selecting the View System Logs diagnostic and Logmanager 

Debug trace

b. Specifying the Event Range for the appropriate time frame

c. Matching the Interarb pattern

- Linux command line, by entering logv -t ts

Depending on the cause, continue with either Step 

 or Step 

.

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