Avaya 03-300430 User Manual

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“Interchange without doing prep” — Since the Arbiter could not create a 
thread to request a file synchronization, some files did not get shadowed.

1. Examine the trace logs for the entry, Can't create 

interchange-prep thread, either from the:

- Web interface by:

a. Selecting the View System Logs diagnostic and Logmanager 

Debug trace

b. Specifying the Event Range for the appropriate time frame

c. Matching the “interchange-prep” pattern

- Linux command line, by entering logv -t ts

2. Resubmit any translation changes entered during the last 15-minute 

file-synchronization interval.

3. Manually clear the alarm, either from the:

- Web interface, by selecting Alarms and Notification, the 

appropriate alarm, and Clear

- Linux command line, by entering almclear -n #id

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