Avaya 03-300430 User Manual

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Communication Manager Maintenance-Object Repair Procedures
604 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
 
3894
Protocol detail; may 
offer a clue if customer 
is having ISDN calls 
denied with an 
unexpected intercept 
tone.
1. Eliminate any transitory state mismatch problems 
(test port location for the trunk port shown in 
the Aux Data field).  Test #256 (Service State Audit) is 
the important test in the sequence.
2. If Test #256 passes yet the customer continues to 
complain of unexpected intercept tones when 
accessing ISDN trunks or PRI endpoints and no other 
cause can be found, escalate the problem and provide 
the next tier with this Error Log information.
3905
Protocol detail; may 
offer a clue if customer 
is having ISDN calls 
denied with an 
unexpected intercept 
tone.
1. If customer is complaining of unexpected intercept 
tones when accessing ISDN trunks or PRI endpoints 
and no other cause can be found, escalate the 
problem and provide the next tier with this Error Log 
information.
3906
Protocol detail; may 
offer a clue if customer 
is having ISDN calls 
denied with an 
unexpected intercept 
tone.
1. If customer is complaining of unexpected intercept 
tones when accessing ISDN trunks or PRI endpoints 
and no other cause can be found, escalate to the 
problem and provide the next tier with this Error Log 
information.
3909
A request to use a 
network service has 
been made, but the 
network has rejected 
the request because 
the requested service 
is not implemented.
1. Follow the recommendations listed above for Error 
Type 3890.
Table 197: Descriptions and repair recommendations (Error Types 3840-3928)  (continued)
Error 
Code
Description
Recommendation
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