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Polycom (RMX) 1500 User Manual

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RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide 
Polycom®, Inc. 
1007
• RealPresence Collaboration Server (RMX) 4000 - at the bottom right corner of the RTM IP 4000 card 
on the back panel.
Recovery Operations Performed Using a USB Device
The USB port of a RealPresence Collaboration Server in Ultra Secure Mode can be used to:
● Perform a Comprehensive Restore to Factory Defaults
● Perform an Emergency CRL (Certificate Revocation List) Update
Recovery Options
The RMX has two recovery options:
● Comprehensive Restore to Factory Defaults
Inserting a USB key with the following two text files will restore the RMX to factory defaults:
RestoreToFactoryDefault.txt
lan.cfg
● Emergency CRL (Certificate Revocation List) Update
Inserting a USB key or USB mouse and restarting the Collaboration Server will:
Change the Collaboration Server from HTTPS mode to HTTP mode.
Disable PKI Client Validation so that the Collaboration Servers configuration or CRLs (or both) 
can be updated.
Do not insert a USB key containing a file named RestoreToFactoryDefault.txt if the USB key does not 
also contain a lan.cfg file.