Petsafe PIF00-12917 User Manual

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Frequently Asked Questions
Is the Receiver Collar 
waterproof?
• Yes.
Will the PetSafe
®
 Stay + 
Play Wireless Fence
 cover 
a larger circle than 210 feet 
across?
• You can use another Wireless Transmitter with overlapping 
boundaries of at least 5-10 feet to increase the size of the 
Pet Area.
Will a sloping yard or hills 
affect the Pet Area?
• The Transmitter signal extends up to 105 feet in all 
directions. A sloping yard or a yard with hills can cause the 
Pet Area to appear less or more than expected. Consider 
repositioning the Transmitter to maximize your Pet Area.
Can I use more than one 
Receiver Collar with the 
Stay + Play Wireless Fence
?
• Yes. There is no limit to the number of pets you can contain 
with the Stay + Play Wireless Fence
. You must purchase 
an additional Wireless Pet Fence Receiver Collar for each 
pet. Contact the Customer Care Center at 1-800-732-2677 
or visit our website at www.petsafe.net to locate a retailer 
near you.
Will the Stay + Play Wireless 
Fence
 keep other pets out 
of my yard?
• No. The Stay + Play Wireless Fence
 is only effective on 
pets who wear the Receiver Collar.
Is there a hand-held remote 
Transmitter that will work 
with the Wireless System 
Receiver Collar?
• No. You would need to purchase a separate Remote 
Training System. Contact the Customer Care Center at 
1-800-732-2677 or visit our website at www.petsafe.net to 
locate a retailer near you.
If I have a question about my 
Stay + Play Wireless Fence
 
or need replacement parts, 
where can I get answers or 
service?
• Contact the Customer Care Center at 1-800-732-2677 or 
visit our web site at www.petsafe.net.
Can I use the Stay + Play 
Wireless Fence
 on an 
aggressive pet?
• This product is not for use with aggressive pets. If you 
are unsure if your dog is aggressive, please consult your 
veterinarian or a certified trainer.
Can I use the Stay + Play 
Wireless Fence
 on a cat?
• The Stay + Play Wireless Fence
 can be used as long as the 
cat can comfortably wear the Receiver Collar.
What happens if the power 
goes out?
• The Stay + Play Wireless Fence
 is designed to recognize 
power outages and shuts down without activating the 
Receiver Collar. However, if your pet is near the Boundary 
Zone during the power failure, he may receive a Static 
Correction. The Transmitter will sound an intermittent alarm 
for up to 30 minutes to alert you to the power failure.
If my pet leaves the Pet 
Area, how long will he be 
corrected?
• Your pet will receive Static Correction for up to 15 seconds 
as long as he is outside the Pet Area.
How often do I need to 
charge the Receiver Collar 
battery?
• Each charge can last up to 3 weeks depending upon 
frequency of use. The Receiver Indicator Light acts as a 
low battery indicator, flashing red every 4 to 5 seconds 
when battery charging is required.