Petsafe PIF00-12917 User Manual

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Troubleshooting
The Receiver Collar is not 
beeping when setting up the 
Boundary Zone.
• Make sure Receiver Collar is turned on and Battery Status 
Lights are flashing every 4-5 seconds
• Charge Receiver Collar
• The beep may be difficult to hear in a noisy environment. 
• Use Test Light as explained in the “Test Light Instructions” 
section, and use it to determine the location of Boundary 
Zone.
• Check that the Transmitter is set up according to 
directions.
The Receiver Collar is not 
beeping or administering a 
Static Correction.
• Make sure Receiver Collar is turned on and Battery Status 
Lights are flashing every 4-5 seconds
• Charge Receiver Collar
• Check that the Transmitter is plugged into a working 120-
volt outlet, the Power Light is on, and the Transmitter 
controls are set at your desired settings.
The Receiver Collar is 
beeping everywhere.
• Check that the Transmitter is plugged into a working 
standard 120-volt outlet, the Power Light is on, and the 
Transmitter controls are set at your desired settings. 
• Bring Receiver Collar within 10 feet of the Transmitter to 
reset.
• Make sure no continuous alarm is sounding on the 
Transmitter.
The Receiver Collar is 
beeping inside the house.
• It is recommended to remove the Receiver Collar from 
your pet when indoors to avoid activation of the Receiver 
Collar.
• Make sure the Transmitter is plugged in and set up 
according to the directions. 
• Ensure the entire house is within the Pet Area. The 
Transmitter may need to be moved to adjust the Pet Area 
to include the entire house. 
• If relocating the Transmitter, remove the Receiver 
Collar from your pet before removing power from the 
Transmitter.
My pet is receiving a Static 
Correction in his metal crate.
• The Receiver Collar activates when it loses the Transmitter 
signal.  The metal crate may block the Transmitter signal 
which causes the Receiver Collar to activate.
• Remove the Receiver Collar from your pet when placing 
him in his metal crate.
The Boundary Zone seems to 
fluctuate.
• This is normal for the electro magnetic field of the Stay 
+ Play Wireless Fence
. The field may be affected by 
surrounding “electronic noise,” which can cause it to 
fluctuate up to 5%. 
• Where the Receiver Collar activates is influenced by the 
speed and orientation of the Receiver Collar as your pet 
enters the Boundary Zone.