Petsafe PIF00-12917 User Manual

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The Receiver Collar activates 
in the middle of the yard.
• The Receiver Collar activates when it loses the Transmitter 
signal. This sometimes occurs if a large metal object 
is between the Receiver Collar and Transmitter, if the 
orientation of the Receiver Collar changes near the Boundary 
Zone, or if the surrounding “electronic noise” interferes with 
the signal. If this continues to occur, consider relocating the 
Transmitter and resetting the Pet Area.
The Receiver Collar is 
beeping but my pet is not 
responding to the Static 
Correction.
• Make sure the Static Correction Level is set at 2 or above. 
• Test the Receiver Collar with the Test Light.
• If the Test Light flashes, check the fit of the Receiver Collar.
• Trim your pet’s fur where the Contact Points touch the 
neck and/or switch to the longer Contact Points.
• Contact Points must be in contact with dog’s skin.
• Increase the Static Correction Level. 
• Repeat training steps to reinforce training. 
My pet reacts strongly to 
the Static Correction and has 
become fearful.
• Lower the Static Correction Level.
• Make sure you are in control of the situation when your pet 
receives his first Static Corrections (have him on a leash 
attached to a separate, non-metallic collar) and lead him 
into the Pet Area and praise him. If your pet remains fearful, 
suspend training and start again the next day. Make sure to 
end all training sessions on a positive note with lots of praise 
and play. 
The Transmitter Power Light is 
not on.
• Make sure the Power Light on the Power Adapter is on 
when plugged into a working 120 volt wall outlet.
• If Power Adapter Light is not on, contact the Customer Care 
Center for a replacement Power Adapter.
I was setting up the Pet Area 
and after I turned down the 
Boundary Control Dial, the 
Receiver Collar would no 
longer beep or correct.
• You may have turned the Boundary Control Dial down too 
quickly, causing the Receiver Collar to go into power-fail 
mode. This is a safety feature designed to protect your 
pet when power to the Transmitter goes out. With the 
Receiver Collar within 10 feet of the Transmitter, readjust 
the Boundary Control Dial as shown in Step 4 and reset the 
Boundary Zone, making sure to turn the dial down slowly.
My next-door neighbor has 
an In-Ground Containment 
System and the Receiver 
Collar does not activate near 
their property.
• Your neighbor’s In-Ground Fence signal may interfere with 
the operation of the Receiver Collar preventing activation 
close to their fence. To minimize the interference, reduce 
the size of the Pet Area or move the Transmitter away from 
the In-Ground Fence System. 
• Adjust the Pet Area so that the Receiver Collar activates 
at least 5 feet beyond the reduced Boundary setting when 
walking towards the In-Ground Fence.