Whirlpool W10607420A-SP Owner's Manual

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WHIRLPOOL
®
 LAUNDRY  
LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS 
REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the 
Customer eXperience Center:
n
 
Name, address, and telephone number
n
 Model number and serial number
n
 A clear, detailed description of the problem
n
 
Proof of purchase including dealer or retailer name and address
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR 
A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces 
do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This 
warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. 
WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow 
the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This 
warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the 
representations contained in this Warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes  
with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.
 
03/14
IF YOU NEED SERVICE:
1.  Before contacting us to arrange service, please determine whether your product requires repair.  
Some questions can be addressed without service. Please take a few minutes to review the  
Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on  
the right to access additional resources, or visit https://www.whirlpool.com/product_help.
2.  All warranty service is provided exclusively by our authorized Whirlpool Service Providers.  
In the U.S. and Canada, direct all requests for warranty service to:
 
Whirlpool Customer eXperience Center
 
In the U.S.A. call 1-800-253-1301. In Canada call 1-800-807-6777.
If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies.
https://www.whirlpool.com/product_help
ONE YEAR LIMITED WARRANTY
WHAT IS COVERED
WHAT IS NOT COVERED
1.  Commercial, non-residential, multiple-family use, or use inconsistent with published 
user, operator, or installation instructions. 
2.  In-home instruction on how to use your product.
3.  Service to correct improper product maintenance or installation, installation not in 
accordance with electrical or plumbing codes, or correction of household electrical or 
plumbing (i.e. house wiring, fuses, or water inlet hoses).
4.  Consumable parts (i.e. light bulbs, batteries, air or water filters, etc.).
5.  Conversion of your product from natural gas or L.P. gas or reversal of appliance doors.
6.  Damage from accident, misuse, abuse, fire, floods, acts of God, or use with products 
not approved by Whirlpool.
7.  Repairs to parts or systems to correct product damage or defects caused by 
unauthorized service, alteration, or modification of the appliance.
8.  Cosmetic damage including scratches, dents, chips, and other damage to appliance 
finishes unless such damage results from defects in materials and workmanship and is 
reported to Whirlpool within 30 days. 
9.  Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive 
environments, including but not limited to, high salt concentrations, high moisture or 
humidity, or exposure to chemicals.
10.  Pick-up or delivery. This product is intended for in-home repair.
11.  Travel or transportation expenses for service in remote locations where an authorized 
Whirlpool servicer is not available.
12.  Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, 
decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere 
with servicing, removal, or replacement of the product.
13.  Service or parts for appliances with original model/serial numbers removed, altered, or 
not easily determined.
The cost of repair or replacement under these excluded circumstances shall be 
borne by the customer.
For one year from the date of purchase, 
when this major appliance is installed, 
operated, and maintained according to 
instructions attached to or furnished with 
the product, Whirlpool Corporation or 
Whirlpool Canada LP (hereafter “Whirlpool”) 
will pay for Factory Specified Replacement 
Parts and repair labor to correct defects 
in materials or workmanship that existed 
when this major appliance was purchased, 
or at its sole discretion replace the product. 
In the event of product replacement, your 
appliance will be warranted by the remaining 
term of the original unit’s warranty period.
YOUR SOLE AND EXCLUSIVE REMEDY 
UNDER THIS LIMITED WARRANTY SHALL 
BE PRODUCT REPAIR AS PROVIDED 
HEREIN. Service must be provided by a 
Whirlpool designated service company. This 
limited warranty is valid only in the United 
States or Canada and applies only when 
the major appliance is used in the country 
in which it was purchased. This limited 
warranty is effective from the date of original 
consumer purchase. Proof of original 
purchase date is required to obtain service 
under this limited warranty.