Symantec 10024709 User Manual
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Troubleshooting
Problems running Norton Ghost
To run Ghreboot.exe
To run Ghreboot.exe if you installed Norton SystemWorks
1
Insert your Windows Startup Disk into the floppy disk drive and restart your
computer.
computer.
2
If you are given a restart choice, then on the boot menu select Boot with CD
Drivers.
Drivers.
3
When the computer has restarted, type the following:
<drive>:\Ghost\Tools\Ghreboot
<drive> is the drive letter assigned to your CD-ROM drive.
<drive>:\Ghost\Tools\Ghreboot
<drive> is the drive letter assigned to your CD-ROM drive.
To run Ghreboot.exe if you installed Norton Ghost only
1
Insert your Norton Ghost installation CD into your CD-ROM drive and
restart your computer.
restart your computer.
2
When the computer has restarted, type the following:
<drive>:\Tools\Ghreboot
<drive> is the drive letter assigned to your CD-ROM drive.
<drive>:\Tools\Ghreboot
<drive> is the drive letter assigned to your CD-ROM drive.
Getting out of the Virtual Partition
If your computer is in the Virtual Partition, you must use the executable
Ghreboot to restart your computer back into Windows.
Ghreboot to restart your computer back into Windows.
To restart your computer back into Windows
1
At the command line, type ghreboot.
2
Press Enter.
Cancelling a Ghost.exe operation
If you start a Ghost.exe operation, you can abort the process by pressing Ctrl+C.
Be aware that this leaves the destination image file in an unknown state.
Be aware that this leaves the destination image file in an unknown state.
Installing and uninstalling Norton Ghost
If you are having problems installing or uninstalling Norton Ghost, providing a
log file of the installation or uninstallation assists Technical Support in analyzing
the problem.
log file of the installation or uninstallation assists Technical Support in analyzing
the problem.