OKI MC160n User Manual

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231
Troubleshooting
Solving Problems with Printing Quality
Symptom
Cause
Solution
Nothing is 
printed, or 
there are 
blank spots 
on the 
printed page.
One or more of the 
toner cartridges may 
be defective.
Remove the toner cartridges and 
check if any is damaged. 
The imaging cartridge 
may be defective.
Remove the imaging cartridge and 
check for damage. If it is damaged, 
replace it.
The media is moist 
from humidity.
Adjust the humidity for media storage. 
Remove the moist media and replace it 
with new, dry media.
The media set in the 
printer driver mis-
matches the media 
loaded in the 
machine.
Load the correct media in the machine.
The power source 
does not match the 
machine specifica-
tions.
Use a power source with the proper 
specifications.
Several sheets are 
being fed at the same 
time.
Remove the media from the tray and 
check for static electricity. Fan plain 
paper or other media, and replace it in 
the tray.
Media is not set prop-
erly in the tray(s).
Remove the media, tap it to straighten 
it out, return it to the tray, and realign 
the media guides.
Entire sheet 
is printed in 
black or 
color.
One or more of the 
toner cartridges may 
be defective.
Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it. 
The imaging cartridge 
may be defective.
Remove the imaging cartridge and 
check for damage. If it is damaged, 
replace it.