Xerox 32N00467 User Manual

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Page 10-10
 Xerox WorkCentre 4118 User Guide
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Customer Support
If a fault cannot be resolved by following the LCD instructions, check the troubleshooting 
tables in the next section - they may help to solve the problem quickly. 
If you need further assistance or information, please visit the Xerox website for online 
solutions and support:
http://www.xerox.com
If the problem persists, contact the Xerox Welcome Center or your local Xerox representative. 
The serial number of the machine will be required, together with any relevant error codes.
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For information on locating the serial number, please refer to “Customer Support” on page 1-5.
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To access the serial number open the side cover using the release latch and then open the 
front door. The serial number is located on the panel above the Toner Cartridge.
The Xerox Welcome Center or local representative telephone number is provided when the 
machine is installed. For convenience and future reference, please record the telephone 
number in the space below:
Xerox Welcome Center or local representative telephone number:
# ____________________________________________
Xerox US Welcome Center:
1-800-821-2797
Xerox Canada Welcome Center:
1-800-93-XEROX (1-800-939-3769)