Xerox 32N00467 User Manual

If an abnormal condition arises in the machine or an incorrect operation is performed, a 
message indicating the nature of the error is displayed. If this happens, take the corrective 
action listed in the following table.

The machine detects non 
feeding from the Bypass 
Tray.

Open the side cover and remove any jammed 
paper.

Load paper in the Bypass Tray.

The machine has a 
problem in 
communication.

Try resending the fax.

The loaded document has 
jammed in the Document 
Feeder.

Clear the document jam. Refer to “Document 
Jams” on page 10-3

The side cover is not 
securely latched.

Close the side cover until it locks into place.

The drum cartridge is 
near the end of life.

Ensure a replacement cartridge is in stock. 
Replace the drum cartridge when copy/print 
quality is degraded. This may show up as dark 
marks on the edge of the page. Refer to “Drum 
Cartridge” on page 9-8.

Paper has jammed in the 
middle of 2 Sided printing.

Clear the jam. Refer to “2 Sided Jam” on page 
10-9.

The drum cartridge is 
empty

Replace the drum cartridge. Refer to “Drum 
Cartridge” on page 9-8.

There is a problem in the 
fuser unit.

Unplug the power cord and plug it back in. If the 
problem still persists, please call for service.

You have tried to select a 
group.

Try again. Check location for a group. 

Remote party did not 
have the requested 
feature such as polling.