Sony PCG-XG19 Manual

Page of 108
VAIO
® 
Notebook User Guide
76
My modem connection is slow
The computer’s modem uses K56flex
 technology and V.90 capability. 
Many factors influence modem connection speed, including telephone 
line noise or compatibility with telephone equipment (such as fax 
machines or other modems). If you think your modem is not connecting 
properly to other PC-based modems, fax machines, or your Internet 
Service Provider, check the following: 
Have your phone company check that your phone line is free from 
any line noise.
If your problem is fax-related, check that there are no problems with 
the fax machine you are calling and that it is compatible with fax 
modems.
If you are having a problem connecting with your Internet Service 
Provider, check that the ISP is not experiencing technical problems.
If you have a second phone line available, try connecting the modem 
to that line.
My microphone does not work
If you are using an external microphone, check that the microphone is 
plugged into the Microphone connector. See “Connecting an External 
Microphone” on page 65 for details.
My mouse does not work
If you are using an external mouse, check that the mouse is plugged 
into the mouse connector. See “Connecting an External Mouse or 
Keyboard” on page 55 for d
etails.
If you connected an external mouse while your computer is on, you 
must restart your computer.
If you are using an optional Sony USB mouse PCGA-UMS1, check 
that the mouse is plugged into the USB connector.
My touchpad does not work
You may have disabled the touchpad while no mouse was connected to 
the computer. If so, you must restart the computer to make the touchpad 
work again.