Sony PCG-XG19 Manual

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VAIO
® 
Notebook User Guide
74
There is no sound from my external speakers attached to the Mini Docking 
Station while a music CD is playing in the DVD-ROM/CD-RW drive.
Click the Start button and choose Control Panel. Double-click YAMAHA 
DS-XG Audio Config/Digital Output. Confirm that “ON [All Sources]/
analog out is muted” is checked. If this is checked, the computer does not 
output sound.
I cannot play a CD-ROM/DVD-ROM
Make sure the drive is inserted correctly.
Make sure the label of the disc is facing up.
If the disc requires software, make sure the software is installed 
according to the program’s instructions.
Moisture condensation may have occurred. Leave the computer for at 
least 1 hour while the computer is turned on.
Clean the disc.
Check the speaker volume.
The pointer does not move
Click the Start button on the Windows 98 bar, and select Shut Down 
to display the Shut Down Windows dialog box, then press Enter.
If you cannot turn off the computer as described in the step above, 
press Ctrl+Alt+Delete to restart the computer.
If nothing occurs doing the step above, press the power button for 
more than four seconds to turn off the computer.
If the pointer does not move while playing a disc, press 
Ctrl+Alt+Delete to stop playback and restart the computer.
When I click an application icon a message appears, such as “You must insert 
the application CD into your DVD-ROM/CD-RW drive,” and the software does 
not start
Some titles require specific files that are located on the application’s 
CD-ROM. Insert the disc and try starting the program again.
Make sure you place the disc in the tray with the label side facing up.
My floppy disk drive cannot write to a diskette
If the diskette is write-protected, disable the write-protect feature or 
use a diskette that is not write-protected.
Check that the diskette is properly inserted into the floppy disk drive.