Sony PCG-XG19 Manual

Troubleshooting

75

My speakers have no sound
❑

If the built-in speakers are turned off, press Fn+F3 to turn on the 
speakers. You can also turn on the speakers using the Jog Dial control.

❑

If the speaker volume is turned to the minimum, press Fn+F4, and 
then press 

 or ➜

 to increase the volume or you can use the Jog Dial 

control to control the volume. 

❑

If your computer is powered by batteries, check that the battery packs 
are inserted properly and that they are charged.

❑

If you are using an application that has its own volume control, check 
that the volume is turned up.

❑

Check the volume controls in Windows.

®

❑

If you connect external speakers, check that the speakers are properly 
connected and the volume is turned up. If the speakers have a mute 
button, make sure it is off. If the speakers are powered by batteries, 
check that the batteries are inserted properly and that they are 
charged.

❑

If you have connected an audio cable to the Headphone connector, 
disconnect the cable.

My modem does not work
❑

Check that the phone line is plugged into the line jack. See 
“Connecting a Phone Line” on page 48 for details.

❑

Check that the phone line is working. You can check the line by 
plugging in an ordinary phone and listening for a dial tone.

❑

Check that the phone number the program is dialing is correct.

❑

Check that the software you are using is compatible with the 
notebook’s modem. (All preinstalled Sony programs are compatible.)

➜