Nortel Networks P0908544 User Manual

16  Getting started

Enterprise Edge Attendant Console User Guide

P0908544 Issue 01

To quit the Attendant component:

1. On the File menu click Exit

or
on the title bar click the Close box.
A message appears asking if you want to quit Enterprise Edge Attendant 
Console.

2. Click the Yes button.

You can also shut down the Attendant component from the Windows taskbar by 
right-clicking the Enterprise Edge Attendant Console Attendant taskbar button 
and clicking the Close button.

Each PC that has the Attendant component installed must be set up to handle calls 
either as a full-time main attendant, part-time main attendant, backup attendant, 
overflow attendant or assistant attendant.

To start and set up the Attendant component:

1. On the taskbar, click Start, point to Programs, point to Enterprise Edge 

Attendant Console and click Attendant. 
The Attendant component starts. The first time the Attendant component is 
started after installation, the Enter Attendant Options dialog box appears.

2. In the Attendant Extension box type the extension number of the attendant.

3. If the network has more than one Enterprise Edge Attendant Console Server 

running, you must enter the Server ID for the Enterprise Edge server you want 
to use in the Server ID box.
The Server ID refers to the Windows TCP/IP host name of the Server PC. For 
information about how to determine the Server ID, refer to Determining the 
TCP/IP host name of a Server PC in the Enterprise Edge Attendant Console 
Installation Guide. If there is only one Enterprise Edge Attendant Console 
Server running, leave this box blank and the Attendant component 
automatically connects to that Server component.

4. Click the OK button.

The Tip of the Day dialog box appears over the Enterprise Edge Attendant 
Console Attendant window.