Nortel Networks P0908544 User Manual
Getting started 17
P0908544 Issue 01
Enterprise Edge Attendant Console User Guide
5. Click the Close button to see the Enterprise Edge Attendant Console Attendant
window.
When the setup is complete, the Directory list displays the Enterprise Edge
extensions connected to the Enterprise Edge server.
extensions connected to the Enterprise Edge server.
Types of attendant setups
Each PC that has the Attendant component installed must be set up to handle calls
either as a main attendant, overflow attendant, backup attendant or assistant
attendant.
either as a main attendant, overflow attendant, backup attendant or assistant
attendant.
Full-time main attendant setup
The full-time main attendant setup is intended for a telephone operator that has the
Attendant window always visible on their PC. There can be more than one full-time
attendant.
Attendant window always visible on their PC. There can be more than one full-time
attendant.
Every Attendant component must have the Server ID and Attendant extension
options set correctly for the Attendant component to function. The Server ID
indicates to the Attendant component where the Server component is located. The
Attendant extension setting indicates to the Attendant component which Enterprise
Edge telephone belongs to the attendant.
options set correctly for the Attendant component to function. The Server ID
indicates to the Attendant component where the Server component is located. The
Attendant extension setting indicates to the Attendant component which Enterprise
Edge telephone belongs to the attendant.