Nortel Networks P0908544 User Manual

P0908544 Issue 01

Enterprise Edge Attendant Console User Guide

After your Enterprise Edge Attendant Console system is set up and checked by the 
installer or System Administrator, you can use the Enterprise Edge Attendant 
Console components. Before you handle calls, make sure you know how to start and 
quit Enterprise Edge Attendant Console on your PC. For information on starting the 
components for the first time, refer to 

For information about changing the Attendant window settings refer to 

To start the Attendant component and open the Enterprise Edge Attendant Console 
Attendant window:

1. On the Attendant PC, click Start and point to Programs, point to Nortel 

Networks, point to Attendant Console and then click Attendant.
The Enterprise Edge Attendant Console Attendant taskbar button appears on 
the taskbar. The Enterprise Edge Attendant Console Attendant window appears 
with the Tip of the Day window over it.

2. On the Tip of the Day window click the Close button.

You can minimize and maximize the Attendant window depending on your needs.

To minimize the Attendant window:

1. In the title bar click Minimize 

 . The Attendant window minimizes.

To maximize the Attendant window:

1. On the taskbar, click the Enterprise Edge Attendant Console Attendant 

taskbar button.
The Attendant window returns to full size.

3