Nortel Networks P0908544 User Manual
Using the Attendant window 35
P0908544 Issue 01
Enterprise Edge Attendant Console User Guide
Using Caller Information options
Caller Information options are in the top, center of the Attendant window. Caller
Information options contain information about the caller that appears in the boxes
when you answer a call.
Information options contain information about the caller that appears in the boxes
when you answer a call.
Caller Information options include:
•
Name, Caller Type list boxes (Unclassified, Personal, Employee, Vendor, or
Customer), Company and Note boxes
Customer), Company and Note boxes
•
Contacts boxes that display the three parties the caller most frequently calls in
your company
your company
The following buttons appear in the Caller Information options:
opens the Edit Caller Information dialog box. Refer to
places the active call on Hold.
disconnects the active call.
places the active call in park and opens the Page dialog box
so that you can page the person whose extension is in the
Target list box.
Refer to
so that you can page the person whose extension is in the
Target list box.
Refer to