Nortel Networks P0908544 User Manual

Using the Attendant window  33

P0908544 Issue 01

Enterprise Edge Attendant Console User Guide

The Help menu contains:

The toolbar contains several buttons that provide quick and easy access to some of 
the Enterprise Edge Attendant Console functions.

To display the toolbar:

1. Click the View menu and then click Toolbar.

The toolbar is displayed across the top of the Attendant window below the 
menu bar.

The toolbar buttons are:

Tip of the Day

shows or hides the Tip of the Day window when Attendant 
starts.

Attendant Help

displays Help files.

About Attendant

displays program information, revision number, copyright 
information, and system information.

Use the In and Out buttons to indicate whether or not you 
can take calls.

Use the Link button to access Centrex/CO line features (such 
as off-premise transfer or conference) or other systems or 
carriers while on an outside call. For more information, refer 
to 

Use the DTMF button to dial DTMF-tone digits to the external 
number in the Target list box. This must be used in 
conjunction with the Link button and with outdialing on an 
active line to access other systems or carriers such as 
Centrex. This button also sends special characters (for 
example, *, #) from the Target list box to other services such 
as Interactive Voice Response (IVR) and Enterprise Edge 
messaging services.
Use the Join button to connect two callers by joining the 
active call with the call that is on hold at the Enterprise Edge 
Attendant Console. Refer to