Nortel Networks P0908544 User Manual

68  Maintaining caller and employee information

Enterprise Edge Attendant Console User Guide

P0908544 Issue 01

Information in the Directory list appears in ascending order (for example, 1 to 9 or 
A to Z), and sorting is based on the contents of only one column at a time. If there 
are different forms of information in the same columns, priority is given in the 
following order: no information entered (blank), numeric then alphabetic. For 
example, if you sort a Name column that contains both names and extension 
numbers, the extension numbers appear before the names.

You can sort Directory information by column by clicking any column heading. For 
example, to sort the directory by extension, click the Ext column heading. The 
listing appears with the extensions in numerical order. 

To sort a column of information in the Directory:

1. Click the tab for the view you want to sort, either Full, Selected or Assigned. 

Information in the BLF tab view appears in the same order you select for Full 
view.

2. Click the column heading you want to sort, either Name, Ext, Notes or 

Department. 

You can search for an employee by name, by department or by an individual within 
a department.

You can search by an employee’s name two different ways:

•

on the Edit Employee Information dialog box click the Edit button and then 
click the Find button 

•

on the Attendant window, in the Directory list box, click the Find button