Nortel Networks NN44200-313 User Manual
18
CallPilot resource configuration
Configuring a new ELAN ID and VAS ID (LD 17)
Define and configure the ELAN subnet for the AML link and its associated
VAS ID in the configuration record. This provides the Ethernet connection
over which AML messages are exchanged between the CS 1000 or M1
system and CallPilot. A separate ELAN must be created for CallPilot and
Contact Center for the purpose of integration.
VAS ID in the configuration record. This provides the Ethernet connection
over which AML messages are exchanged between the CS 1000 or M1
system and CallPilot. A separate ELAN must be created for CallPilot and
Contact Center for the purpose of integration.
Perform this procedure only if there is no VAS ID provisioned or available.
Step
Action
1
Connect to the PBX.
2
Enter LD 17.
3
Enter the appropriate values as described in the following table to
configure a new ELAN ID. For prompts not listed in the following
table, press Enter to accept the default.
configure a new ELAN ID. For prompts not listed in the following
table, press Enter to accept the default.
Table 2
LD 17 - Configuring the ELAN ID
LD 17 - Configuring the ELAN ID
Prompt
Response
Notes
REQ
CHG
TYPE
ADAN
ADAN
NEW ELAN xx
Where xx is the next available
number, 16 – 31.
number, 16 – 31.
CTYP
ELAN
DES
a..a
Enter a relevant description (for
example, CallPilot).
example, CallPilot).
LCTL
<cr>
4
Enter the appropriate values as described in the following table to
configure a new VAS ID. For prompts not listed in the following table,
press Enter to accept the default.
configure a new VAS ID. For prompts not listed in the following table,
press Enter to accept the default.
Table 3
LD 17 - Configuring the VAS ID
LD 17 - Configuring the VAS ID
Prompt
Response
Notes
REQ
CHG
TYPE
VAS
VAS
NEW
VSID
xx
Enter the number entered for
the ELAN ID above.
the ELAN ID above.
Nortel CallPilot
Quickstart Guide
NN44200-313
01.02
Standard
5.0
19 May 2008
Copyright © 2007-2008, Nortel Networks
.