Promise Technology M300p User Manual

Chapter 8: Troubleshooting

273

Blowers are NOT installed Reinstall the cooling unit(s). If the blowers does not 

turn, replace the blowers. See page 221 or page 226.

Blower status is unknown Check for airflow out of the cooling unit. If there is 

none, check for proper installation.

BBU flushing has started

VTrak’s cache is being flushed.

BBU flushing has ended

VTrak’s cache has been flushed.

BBU flushing has failed

VTrak’s cache could not be flush. Check your cache 
flush interval setting. See page 116.

The controller 
parameter(s) changed by 
user

The user successfully change controller settings. See 
page 116.

The controller has new 
crash information

Check the event logs. See page 70.

Controller temperature is 
above the threshold/
warning threshold

The VTrak controller is overheating. Check for airflow 
around and through the controller, and verify that all 
fans are working. Replace fans as needed.

Controller temperature is 
above the critical 
threshold

The VTrak controller is seriously overheating. Check 
for airflow around and through the controller, and 
verify that all fans are working. Replace fans as 
needed.

New disk array has been 
created

Result of settings or user action. Normal.

Disk array has been 
deleted

Result of settings or user action. Normal.

Disk array has been 
added

Result of settings or user action. Normal.

Disk array has been 
removed

The physical drives of the disk array were removed 
from the enclosure.

Disk array settings have 
been changed

The user successfully logical drive settings. See 
page 135.

Drive-interface controller 
found

Normal.