Siemens SX763 User Manual

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Appendix
Gigaset SX763 WLAN dsl / en / A31008-M707-R131-2-7619 / appendix.fm / 08.12.2006
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Appendix
Troubleshooting
This section describes common problems and their solution. Any problems can be iden-
tified from the different LED displays. If you cannot solve the connection problem after 
checking the LED displays, please consult the sections of the following table. Further 
help is available on the Internet at
http://www.siemens.com/gigasetcustomercare.
Make sure the firmware on your device is up-to-date. The latest version can be found on 
the product page on the Internet.
Symptom
Possible cause and solutions
Device version unknown 
(Annex A or B).
You will find this information on the underside of the 
device.
Power LED does not light up. No power supply.
ì
Check whether the mains adapter is connected to 
the Gigaset SX763 WLAN dsl and a power outlet.
ì
Check whether the power outlet and the mains 
adapter are working properly. If the mains adapter 
is not working properly, contact our customer serv-
ice unit (see Quick Start Guide).
ì
If your Gigaset SX763 WLAN dsl has an On button 
at the rear: Check whether the device is plugged in.
ADSL LED flashes
ì
Wait until the integrated DSL modem has com-
pleted its synchronisation. This procedure can take 
up to 10 minutes.
ì
The LED will also flash (at regular intervals) if no 
DSL cable is attached.
The ADSL LED does not light 
up after synchronisation.
ì
Check the DSL cable. Check that the DSL cable is 
properly connected to the DSL port and the splitter.