RCA 360 User Manual

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4   Support
E-DOC-CTC-20031204-0011 v2.0
51
Procedure
To upgrade/restore the SpeedTouch™ system software:
1
In a preliminary step, make sure that your SpeedTouch™ is powered off and that a 
BOOTP server is readily installed on the computer from which you intend to per-
form the system software upgrade.
2
Configure the BOOTP server to use the SpeedTouch™ system software image file 
in its reply to BOOTP requests from the SpeedTouch™ you want to upgrade.
3
To identify the BOOTP requests from the SpeedTouch™, you will need to specify 
its MAC address and define an IP range for basic communication between the 
BOOTP server and the SpeedTouch™.
4
Use a pencil to press and hold the recessed reset button (
on the Speed-
Touch™ rear panel:
5
While holding the reset button (
), push in the power button (
) to switch on the 
SpeedTouch™. You will notice that the power LED is solid red.
6
Keep holding the reset button for at least six seconds until the power LED turns 
solid green.
7
Release the reset button as soon as the power LED turned solid green. This indi-
cates that the SpeedTouch™ entered BOOTP mode and is sending BOOTP 
requests.
8
The BOOTP server will reply to the BOOTP requests and will perform the 
required operations to send the system software to the SpeedTouch™.
9
After checking whether the received system software is valid for the device, the 
SpeedTouch™ will start in normal operational mode to complete the upgrade.
10
Optionally, you can upload the backup configuration as described in 
D
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